Cycle count at 6:42 a.m.: system said 36 of SKU 100245 in bin B12; after full bay pull, recount, and UPC re-scan, physical was 0 and one rogue hanger — posted a -36 adjust. What’s your most absurd phantom count before first coffee?
Had a ‘paper 48, floor 0’ at 7:10 once — my RF gun swore it was hiding behind that ‘rogue hanger’ like a raccoon. I always run item inquiry for on‑hold/damage locations before posting the hit; did you check the last transfer/RTV?
I had a +60 disappear because the case pack flipped overnight — RF still converting 12-packs as eaches, so B12 looked “full.” @amartin903’s item inquiry helps; also check item master pack/UOM history and the last receipt — if conversion changed, have inventory run a pack fix instead of bin-diving… Phantom was just a math error in a trench coat; was your -36 tied to an inner vs each UPC?
, I chased a “paper 72” at 6:30 that ended up being a closed pick the night crew never shorted, so WMS still thought 3 cases sat in B12. When I hit 0-and-a ‘rogue hanger’ like your 6:42, I scan the location and pull last‑shift move/pick history — if there’s a completed pick with no short, back it out instead of posting the big adjust. Any BOPIS or RTVs queued before 7 a.m., @cterrell56?